Effective Date: 01/01/2025

At RocketPro Solutions & CRM, we are committed to providing a high-quality service that meets your needs. However, if for any reason you are not completely satisfied with our platform, we offer a simple and straightforward refund policy to ensure your peace of mind.

1. Satisfaction Guarantee

We believe in the value of our service and want you to be fully satisfied with your experience. If you are not completely happy with the Service, you can request a refund within 30 days of your initial purchase or subscription start date.

2. Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• The request must be made within 30 days from the date of your purchase or subscription.

• You must provide a valid reason for your dissatisfaction with the Service.

Please note that refunds are only available for first-time purchases or subscriptions. Renewals or subsequent payments are not eligible for refunds.

3. How to Request a Refund

To request a refund, please contact our support team at [email protected] with the following details:

• Your account information (name, email address, and account ID).

• The reason for your refund request.

• Any relevant transaction details (date of purchase, amount, etc.).

Once we receive your request, our team will review it and respond within [insert timeframe, e.g., 5-7 business days].

4. Refund Process

If your refund request is approved, we will process your refund to the original payment method used for the purchase. Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account.

5. Non-Refundable Items

Certain fees and payments may not be eligible for refunds, including:

• Any services or products explicitly labeled as non-refundable at the time of purchase.

• Add-on services or one-time customization fees.

6. Changes to This Policy

We reserve the right to update or modify this Refund & Return Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

7. Contact Us

If you have any questions about this Refund & Return Policy, please contact us at:

Email:[email protected]